Take your patient and care management to new levels with Health Cloud. It gives your company clear access and insights into your patient details and history and integrates directly with your company’s EHR or EMR. Health Cloud brings all your personal, care, and clinical data together to help you deliver the best experience for your patients and customers.

By adopting a common sales solution across your organization, you can eliminate many of the time-consuming, albeit necessary, tasks associated with selling. Many companies struggle with fragmented customer data, difficulty in monitoring product offerings and inventory, complicated pricing processes, longer sales cycles, inconsistent or inaccurate sales material, and the inability to easily track their sales pipeline.

We can help you eliminate much of the tedious repetitive work, freeing up your salespeople to do what they do best – sell your company’s products and services.

You may have a great product or service, but that is only half of the success equation. Customer service is critical in your overall success and reputation in the marketplace.

When considering the characteristics of a successful business, you need to look past the typical benchmarks of revenue and reactive customer service and focus in on the concept of positive sentiment. What can you do to reinforce and trigger good feelings from a customer? That is when customer service transitions to customer experience.

We work with you to implement an omni-channel service experience around phone, web, chat, social, and field service that will increase customer satisfaction, retention, and overall customer experience.

When we help you implement Marketing Cloud, we enable you to generate new leads and build personalized journeys to funnel your prospects through different platforms and channels. Marketing Cloud’s Email Studio allows you to create customized email templates with dynamic content, so they are personalized to your prospects and contain information relevant to them.

We have the experience to help your organization successfully implement and support an automated marketing solution.

Tired of sending emails? Give Experience Cloud a try.

Experience Cloud gives your customers, partners, or prospects a space to engage with each other and with members of your organization through Experience Cloud. It can be used as a forum, platform, customer portal, or even as a website to help share content, interact with others, open tickets and cases, all without having to exchange emails. We can set up your experience pages to connect data and content to and from Salesforce or other data sources.

Is your organization working on disparate systems? Constantly scrambling to input the same data across multiple platforms? If this sounds like your company, Salesforce MuleSoft could be the solution! MuleSoft is an integration product that connects applications and their data, including any cloud or on-premise system. MuleSoft is ideal for organizations looking to transition to the cloud, or who need a robust way to manage data from different sources. MuleSoft reduces cost, increases productivity, and provides data visibility.

Data Cloud provides access to valuable data insights, streamlining operations, and promoting innovation through collaboration. Data Cloud gives your team a 360-degree view of the customer to drive automation and analytics, personalize engagement, and power trusted AI. Regardless of where your data comes from - internal apps, channels, external lakes, emails, PDFs and even images - Data Cloud can bring it all together to create a Unified Customer Profile. 

Communication is the most important factor of productivity in the workplace. Slack by Salesforce is a team-messaging application designed to connect people as a unified team. Slack brings conversations, collaboration, and automation together with trusted AI, right where you're already working. Empower your teams to speed up processes and deliver big results, from the back office to the road, with customer data and insights at their fingertips.

Agentforce is a proactive, autonomous AI application that provides specialized, “always-on” support to employees or customers. You can equip Agentforce with any necessary business knowledge to execute tasks according to its specific role.