06 Sep Veeva CRM or Salesforce Life Sciences Cloud?
Starting in 2025, Veeva Systems is removing its CRM product from the Salesforce platform, and offering it as a new product on the Veeva Cloud.
This means existing Veeva CRM customers have two options:
- Stay with Veeva and migrate to a brand new CRM platform on Veeva Systems
- Move to Salesforce Life Sciences Cloud and maintain the back-end infrastructure, familiar user-interface, and app navigation
Skip a Pros and Cons List and Focus on Priorities
Veeva CRM on Salesforce uses native Salesforce platform functionality with pre-packaged configurations. The Salesforce platform is notoriously customizable. We’re not yet sure what the Veeva CRM platform can support.
Customers who decide to stay with Veeva are looking at rolling out a brand new system, including creating data models, defining processes, and establishing roles. There are a lot of unknowns around what can be replicated identically, what could be close but not exact, and what might not fit the new Veeva CRM platform at all.
Ask yourself: how critical are these configurations and customizations in your day-to-day operations?
Migrating to Salesforce eliminates some of the unknowns
Moving to Salesforce, specifically the Salesforce Life Sciences Cloud, gives you the chance to migrate and upgrade, instead of starting from scratch. We have the ability to compare an existing Salesforce instance to a brand new one, meaning we can replicate data models, processes, automations, while replacing some customizations with new, native Salesforce functionality. Similarities across the user interface, back-end management, and platform administration will keep user adoption high.
Lastly, the biggest consideration is your data. Data Migration is a huge undertaking, but moving from Veeva CRM on the Salesforce Platform to Salesforce Life Sciences Cloud comes with unique tools to make this process easier. Here’s how we approach it:
- Start with an Org Assessment using your existing Veeva CRM application as a Blueprint
- Build on Life Sciences Cloud and make any customizations to the Data Model
- Configure, Iterate, and Test changes to your meta data and updated automations
- Re-Establish Integrations to third party applications and data sources
- Data Migration and Mapping and Mapping objects, fields, records, and files
- User Acceptance Testing and system sign-off
- Soft Launch to gather feedback and troubleshoot any problems
- Cutover and Go-Live
Contact us to learn more about our data migration capabilities and how we can help implement Life Sciences Cloud.
