Salesforce Multi-Factor Authentication – ready or not, here it comes!

Salesforce Multi-Factor Authentication – ready or not, here it comes!

Salesforce AuthenticatorMulti-Factor Authentication (MFA) is one of the easiest, most effective tools for enhancing login security, and safeguarding your business and data against security threats. This is Salesforce’s latest step to ensure the security of its users and their data. 

How to prepare 

Salesforce is requiring all of its customers to enable Multi-Factor Authentication (MFA) starting February 1, 2022. This only impacts the login experience for your internal Salesforce users – anyone who has a standard license and can access your Salesforce org’s UI, including admins, developers, privileged users. This is not required for Experience Cloud users, though they can also be included if desired. 

What can you do to ensure a smooth transition? Here’s our preparation checklist:

  1. Ensure no users are sharing login credentials. MFA will prohibit different individuals from using the same login credentials. Make sure all Salesforce users have their own account. 
  2. Identify your Salesforce Champions. Salesforce gives you the ability to pilot MFA with specific users to test out different methods of verification.
  3. Select your method of verification. You can choose from a variety of methods, including a Salesforce Authentication mobile app or email verification. View the different options here
  4. Enable MFA for your Salesforce Champions and test to make sure your chosen method of verification works for these users. View the steps to enable MFA here.
  5. Troubleshoot any blockers. This may include identifying individuals who are sharing licenses or whitelisting email addresses that send verification emails. 
  6. Enable MFA in your Salesforce Org for all your Internal users. Follow step-by-step instructions here.

What if you have Single Sign-On enabled?

If you have SSO enabled, you will need to adjust your users’ settings to “High Assurance” to satisfy Salesforce’s MFA requirements. However, you will want to apply MFA features to your SSO to ensure your Salesforce data and your user data are kept safe and secure. 

We are here to help

Please reach out if you have any questions about preparing for or enabling MFA in your Salesforce environment. For information about our Salesforce solutions, please contact us.