Dempsey Uniform increases organizational efficiencies

Dempsey Uniform case study

← BACK TO CASE STUDIES Facilities Services Dempsey Uniform increases organizational efficiencies Dempsey Uniform & Linen Supply was running business as usual when it started undergoing conversations with Salesforce about how to take the company to the next level. Technologies Used Salesforce The Story Dempsey Uniform & Linen Supply was running business as usual when […]

MPI finds single source of truth with Salesforce

MPI case study

← BACK TO CASE STUDIES Medical Packaging MPI finds single source of truth with Salesforce Company Name: Medical Packaging Inc (MPI)Sponsor: Director of Customer AssuranceProducts: Salesforce Sales Cloud. Technologies Used Salesforce The Story Company Name: Medical Packaging Inc (MPI)Sponsor: Director of Customer AssuranceProducts: Salesforce Sales Cloud. Salesforce Service Cloud. Partner Communities. Integration.Headquarters: New Jersey, USAProject […]

Labs & Diagnostics Company Gains Insights and Effectiveness with CopperHill

Diagnostic labs case study

← BACK TO CASE STUDIES Labs & Diagnostics Labs & Diagnostics Company Gains Insights and Effectiveness with CopperHill Industry: Healthcare / Life SciencesSegment: Lab & DiagnosticsSub-Industry: Lab ServicesHeadquarters: New Jersey, USAProducts Purchased: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforc Technologies Used Salesforce Analytics The Story Industry: Healthcare / Life SciencesSegment: Lab & DiagnosticsSub-Industry: Lab ServicesHeadquarters: […]

Secure Transfusion Services Improves Donor Management with Salesforce Integration

Secure Transfusion Services case study

← BACK TO CASE STUDIES Blood Services Secure Transfusion Services Improves Donor Management with Salesforce Integration Secure Transfusion Services (STS) is modernizing the American blood system. Technologies Used Salesforce Integration The Story Secure Transfusion Services (STS) is modernizing the American blood system. STS builds and operates commercial blood donation centers and contracts with healthcare providers […]

Singota Enhances Customer Service with Salesforce and ERP Integration

Singota Solutions case study

← BACK TO CASE STUDIES Pharma Services Singota Enhances Customer Service with Salesforce and ERP Integration Singota Solutions is a contract development and manufacturing organization focused on helping clients in the pharmaceutical, animal health, and biotechnology industries move their products through the drug development pipeline faster by being agile, accountable, and transparent. Technologies Used Salesforce […]

Transforming Assisted Living’s Healthcare Management with Salesforce Solutions

Assisted living healthcare case study

← BACK TO CASE STUDIES Senior Care Transforming Assisted Living’s Healthcare Management with Salesforce Solutions Assisted Living is a Medicare Advantage Plan Company that creates products specifically tailored to those living in Long Term Care, Assisted Living, and Memory Care facilities, intending to provide members with high-quality benefits, care, and comfort.  Technologies Used Salesforce   […]

Teknova Improves Customer Service with Integrations

Teknova manufacturing case study

← BACK TO CASE STUDIES Life Sciences Teknova Improves Customer Service with Integrations Teknova is a biotechnology company that provides its customers with critical reagents for bioprocessing, bioproduction, and molecular diagnostics. Technologies Used Salesforce Integration Teknova is a biotechnology company that provides its customers with critical reagents for bioprocessing, bioproduction, and molecular diagnostics. To provide […]

Health Incite improves patient management with Salesforce and Elation integration

Digital health case study

← BACK TO CASE STUDIES Healthcare Health Incite improves patient management with Salesforce and Elation integration Company: Health Incite Industry: Healthcare / Life SciencesSub-Industry: Provider / Patient CareHeadquarters: CaliforniaProducts Purchased: Salesforce Health Cloud, Integration, 123 Form Builder Technologies Used Salesforce Elation EHR Integration The Story Company: Health Incite Industry: Healthcare / Life SciencesSub-Industry: Provider / […]

Women’s Health Practice improves processes and patient security

Women's health practice case study

← BACK TO CASE STUDIES Womens Health Women’s Health Practice improves processes and patient security Technologies Used Salesforce Health Cloud Company Type: Women’s Health PracticeIndustry:  Healthcare / Life SciencesSub-Industry: Digital Health / Health CoachingProducts Purchased: Salesforce Health Cloud & Experience Cloud, AIR Connect Women’s Health Practice is a leading maternity and family benefits solution for […]

Take Your Care Coordination and Patient Engagement to New Levels with Health Cloud

Women's health practice case study

← BACK TO CASE STUDIES Healthcare Take Your Care Coordination and Patient Engagement to New Levels with Health Cloud Salesforce Health Cloud can help you deliver the best experience for your patients, partners, and customers. Technologies Used Salesforce Health Cloud The Story Salesforce Health Cloud can help you deliver the best experience for your patients, […]

Fern Health Improves Digital Healthcare Delivery

Fern Health digital healthcare case study

← BACK TO CASE STUDIES Digital Health Fern Health Improves Digital Healthcare Delivery Technologies Used Salesforce   Company Name: Fern HealthIndustry:  Healthcare / Life SciencesSub-Industry: Healthcare Services, Health CoachingLocation: NJ, United StatesProducts Purchased: Salesforce Health Cloud, Salesforce Marketing Cloud, and Integration Fern Health helps individuals manage physical, emotional, and social causes of chronic pain through […]

Integrations Enable Interoperability and Improve Patient Care for Pharma Company

Pharmaceuticals and medicine

← BACK TO CASE STUDIES Pharmaceuticals Integrations Enable Interoperability and Improve Patient Care for Pharma Company Company Name: Biopharmaceutical CompanyIndustry: PharmaceuticalsSub-Industry: RxProducts Purchased: Salesforce Health Cloud, Salesforce Marketing Cloud, Integration Technologies Used Integration Interoperability The Story Company Name: Biopharmaceutical CompanyIndustry: PharmaceuticalsSub-Industry: RxProducts Purchased: Salesforce Health Cloud, Salesforce Marketing Cloud, Integration A Biopharmaceutical Company (Biopharma) is dedicated to […]

DocPanel Revolutionizes Radiology

Digital health case study

← BACK TO CASE STUDIES Healthcare Technology DocPanel Revolutionizes Radiology DocPanel is the world’s first on-demand, pay-as-you-go, contract-free service offering radiological reads, second opinions, educational consults, and diagnoses from high-caliber, subspecialty radiologists at prestigious academic hospitals in the United States. Technologies Used Salesforce   Company Name: DocPanelIndustry: Healthcare / Life SciencesSub-Industry: Healthcare ProviderLocation: New York, United […]

MicroTransponder uses Health Cloud and Automations to support expansion

MicroTransponder automation case study

← BACK TO CASE STUDIES Medical Device MicroTransponder uses Health Cloud and Automations to support expansion   Technologies Used Salesforce Health Cloud Automation   Company Name: MicroTransponderIndustry: Healthcare / Life SciencesSub-Industry: Medical Device Products Purchased: Salesforce Health Cloud and Conga MicroTransponder is a medical device company aimed at improving the quality of life for patients with chronic […]

Advantage Behavioral Health Improves Scalability with Integrations

Advantage Behavioral Health case study

← BACK TO CASE STUDIES Behavioral Health Advantage Behavioral Health Improves Scalability with Integrations Advantage Behavioral Health Network (AB Health Network) is a provider of mental and behavioral health services. Technologies Used Salesforce Integration   Company Name: Advantage Behavioral Health NetworkIndustry: Healthcare / Life SciencesSub-Industry: Provider / Behavioral and Mental Health ServicesLocation: New Jersey, United StatesProducts […]

Streamlining Home Health Intake and Patient Management with Salesforce Integration

Home health intake case study

← BACK TO CASE STUDIES Home Health Streamlining Home Health Intake and Patient Management with Salesforce Integration Company Type: Senior Health Care ProviderIndustry:  Healthcare / Life SciencesSub-Industry: Home Health ProviderProducts Purchased: Salesforce Health Cloud, Salesforce Experience Cloud, Salesforc Technologies Used Salesforce Health Cloud Integration The Story Company Type: Senior Health Care ProviderIndustry:  Healthcare / Life […]

Herself Health Maximizes Efficiency with Salesforce and Integration

Herself Health case study

← BACK TO CASE STUDIES Womens Health Herself Health Maximizes Efficiency with Salesforce and Integration Herself Health is a primary care practice designed for women aged 65 and older. They specialize in preventative care, ongoing chronic care, everyday acute care, and mind-body wellness. Technologies Used Salesforce Integration Company Name: Herself HealthIndustry: Healthcare / Life SciencesSub-Industry: Healthcare Services, Healthcare […]

Improved Order Accuracy and Visibility for CRE8

Order accuracy and visibility case study

← BACK TO CASE STUDIES Manufacturing Improved Order Accuracy and Visibility for CRE8 Client Overview  Technologies Used Salesforce Integration Company Name: CRE8 Pharmacy GroupIndustry: Healthcare / Life SciencesSub-Industry: PharmaceuticalsLocation: FL, United StatesProducts Purchased: Salesforce Sales Cloud and Salesforce Experience Cloud Client Overview  The CRE8 Pharmacy Group are specialists in preparing customized medications. Their compounding laboratories, outfitted with advanced technology, […]

Fern Health Expands its Footprint with Integrations and Marketing

Fern Health telemedicine case study

← BACK TO CASE STUDIES Digital Health Fern Health Expands its Footprint with Integrations and Marketing Fern Health helps individuals manage the physical, emotional, and social causes of chronic pain through its integrated digital approach. Technologies Used Salesforce Marketing Cloud Integration   Company Type: Fern HealthIndustry: Healthcare / Life SciencesSub-Industry: Healthcare Services, Health CoachingHeadquarters Location: NJ, United StatesProducts Purchased: Salesforce Health […]

ZealCare expands its Patient Services Offering

ZealCare patient services case study

← BACK TO CASE STUDIES Healthcare / Provider ZealCare expands its Patient Services Offering ZealCare is a Healthcare Coaching based practice aimed at providing support for patients with chronic pain. Technologies Used Salesforce   Company Name: ZealcareIndustry: Healthcare / Life SciencesSub-Industry: Healthcare Services, Health CoachingHeadquarters Location: North Carolina, United StatesProducts Purchased: Salesforce Health Cloud, Marketing Cloud, Experience Cloud ZealCare is a Healthcare […]

Med Device Company simplifies ordering and improves customer service

Medical device ordering case study

← BACK TO CASE STUDIES Medical Technology Med Device Company simplifies ordering and improves customer service Med Device Company simplifies ordering and improves customer service  Technologies Used Salesforce Integration The Story Med Device Company simplifies ordering and improves customer service  Company Type: Medical Device ManufacturerIndustry: Healthcare / Life SciencesSegment: Med DeviceSub-Industry: Equipment and SuppliesProducts Purchased: […]

Medicare Plan Company Transforms Healthcare Management

Medicare plan company case study

← BACK TO CASE STUDIES Healthcare / Insurance Medicare Plan Company Transforms Healthcare Management Medicare Plan Company Transforms Healthcare Management Technologies Used Salesforce Health Cloud The Story Medicare Plan Company Transforms Healthcare Management Company Type: Medicare Plans and Preventative CareIndustry: Healthcare / Life SciencesSub-Industry: Payer / ProviderProducts Purchased: Salesforce Health Cloud, Salesforce Marketing Cloud, Data Cloud, Unified […]

Think Research Improves Customer Insights

Think Research customer insights case study

← BACK TO CASE STUDIES Healthcare Technology Think Research Improves Customer Insights Think Research provides digital solutions to support medical professionals and improve patient care. Technologies Used Salesforce Analytics   Company Name: Think ResearchIndustry: Healthcare / Life SciencesSub-Industry: Healthcare TechnologyHeadquarters Location: Toronto, ONProducts Purchased: Salesforce Data Cloud, Sales Cloud, Marketing Cloud Account Engagement Think Research provides digital […]

Primary Care Provider Optimizes Patient Care

Primary care provider case study

← BACK TO CASE STUDIES Healthcare / Provider Primary Care Provider Optimizes Patient Care Technologies Used Salesforce Health Cloud Company Type: Primary Care ProviderIndustry:  Healthcare / Life SciencesSub-Industry: ProviderLocation: New York, NYProducts Purchased: Salesforce Health Cloud, Experience Cloud, Service Cloud, Slack, Integration Our client, a Primary Care Provider (PC Provider), is on a mission to […]

Forge Health automates and improves data transfer between systems

Forge Health case study

← BACK TO CASE STUDIES Behavioral Health Forge Health automates and improves data transfer between systems Salesforce Health Cloud and Kipu EMR Integration for Forge Health Technologies Used Integration Data Management Company Type: Forge HealthIndustry:  Healthcare / Life SciencesSub-Industry: Provider – Behavioral HealthProducts Purchased: Salesforce Health Cloud, Marketing Cloud, Integration  Forge Health is on a mission […]

Global Pharmaceutical Company Improves Patient Outreach

Global pharmaceutical company case study

← BACK TO CASE STUDIES Pharmaceuticals Global Pharmaceutical Company Improves Patient Outreach Global Pharmaceutical Company Improves Patient Outreach Technologies Used Salesforce Marketing Cloud Company Type: Global Pharmaceutical CompanyIndustry: Healthcare / Life SciencesSub-Industry: PharmaceuticalsProducts Purchased: Salesforce Marketing Cloud Engagement and Personalization A Global Pharmaceutical Company (Global Pharma) is dedicated to the research and development of potential treatments […]

Digital Health Company Enhances Member Engagement and Healthcare Management

Digital health member engagement case study

← BACK TO CASE STUDIES Digital Health Enhancing Member Engagement and Healthcare Management for a Digital Health Company Digital Health Company focuses on improving access and lowering the cost of healthcare through evidence-based care, processes, and technologies. Technologies Used Salesforce Health Cloud Marketing Cloud   Company Type: Digital Health Company (DHC)Industry: Healthcare / Life SciencesSub-Industry: Healthcare […]

Digital Health Management (DHM) scales for growth with new platform

Medical equipment

← BACK TO CASE STUDIES Digital Health Digital Health Management (DHM) scales for growth with new platform A Digital Health Management (DHM) Company scales for growth with new technology platform Technologies Used Salesforce Integration The Story A Digital Health Management (DHM) Company scales for growth with new technology platform Company Type: Digital Health Management (DHM)Industry: Healthcare / […]

Biopharma improves team productivity and efficiency

Biopharma productivity case study

← BACK TO CASE STUDIES Bio-Pharma CopperHill’s Latest Work with Biopharma’s Salesforce Health Cloud Implementation Company Type: Biopharmaceutical CompanyIndustry:  PharmaceuticalsSub-Industry: RxProducts Purchased: Salesforce Health Cloud, Salesforce Marketing Cloud, Integration Technologies Used Salesforce Health Cloud The Story Company Type: Biopharmaceutical CompanyIndustry:  PharmaceuticalsSub-Industry: RxProducts Purchased: Salesforce Health Cloud, Salesforce Marketing Cloud, Integration A Biopharmaceutical Company (Biopharma) is […]

Leading Pharmaceutical Company Improves Service Request Process

Leading pharmaceutical company case study

← BACK TO CASE STUDIES Pharmaceuticals Leading Pharmaceutical Company Improves Service Request Process A leading pharmaceutical company (Leading Pharma) partnered with a health tech platform provider (Health Tech) to offer support for patients managing their diabetes using Leading Pharma’s devices. Technologies Used Salesforce Service Cloud Company Types: Global Pharmaceutical Company,Medical Technology PlatformIndustry:  Healthcare / Life […]

Ascellus Behavioral Health Upgrades Tech Stack to Improve Scalability and Efficiency

Ascellus Behavioral Health case study

← BACK TO CASE STUDIES Behavioral Health Ascellus Behavioral Health Upgrades Tech Stack to Improve Scalability and Efficiency Ascellus bridges the gap between mental and physical health to accelerate recovery for our nation’s workforce. Technologies Used Salesforce Integration Company Name: Ascellus Behavioral HealthIndustry: Healthcare / Life SciencesSub-Industry: Behavioral HealthProducts Purchased: Salesforce Health Cloud, Salesforce Service Cloud, Salesforce […]

mōviHealth: Scheduling, Patient Management, and Marketing

Fern Health telemedicine case study

← BACK TO CASE STUDIES Healthcare / Life Sciences mōviHealth: Scheduling, Patient Management, and Marketing Confluent Health a nationwide network of physical and occupational therapy companies, is at the forefront of advancing musculoskeletal solutions that make us all stronger. Technologies Used Salesforce Marketing Cloud The Story Confluent Health a nationwide network of physical and occupational […]

Forge Health Enhances Data Strategy to Improve Patient Care

Digital health member engagement case study

← BACK TO CASE STUDIES Healthcare / Life Sciences Forge Health enhances data strategy to improve patient care Forge Health and CopperHill have worked together since 2023 to implement Salesforce, integrate it with their clinical system, Kipu Health EMR, and automate processes to help individuals get the care they need more quickly. Technologies Used Salesforce […]

Dempsey Uniform Strengthens Competitive Edge

Dempsey Uniform case study

← BACK TO CASE STUDIES Facilities Services Dempsey Uniform Strengthens Competitive Edge Using ERP data integrated into Salesforce, CopperHill built custom dashboards and reports capable of tracking quota attainment and commission performance. Technologies Used Salesforce Sales Cloud Marketing Cloud Account Engagement Integration ERP   Company Name: Dempsey Uniform and Linen SupplyIndustry:  Facilities ServicesLocation: PennsylvaniaProducts Purchased: Salesforce Sales Cloud, Marketing […]

Agentforce Implementation Saves Hours and Increases Efficiencies

Agentforce implementation case study

← BACK TO CASE STUDIES Healthcare Agentforce Implementation saves hours and increases efficiencies CopperHill implemented two Agentforce solutions on the Salesforce platform that addressed challenges the RG was looking to solve. Technologies Used Agentforce Salesforce Calendly The Story Company Type: Recruiting AgencyIndustry: HealthcareLocation: United States Products Purchased: Agentforce Overview Our Client, a premier leader in […]

One Source Hearing Partners Enhances CRM with ERP Integration

Singota Solutions case study

← BACK TO CASE STUDIES Healthcare / Medical Supplies & Services One Source Hearing Partners Enhances CRM with ERP Integration Integrating Salesforce and Microsoft Business Central allowed One Source to view monthly revenue and customer loyalty points, creating a seamless flow of information from Business Central into Salesforce. Technologies Used Salesforce Microsoft Dynamics 365 Business […]

Salesforce Life Sciences Cloud: What Is It and Why You Should Care

← BACK TO CASE STUDIES Life Sciences Salesforce Life Sciences Cloud: What Is It and Why You Should Care At Dreamforce 2023, Salesforce introduced Life Sciences Cloud — a secure, end-to-end, purpose-built platform for the life sciences industry spanning clinical, medical, and commercial domains. Technologies Used Salesforce Life Sciences Cloud Life Sciences Cloud is designed […]

Integration Reduces Data Processing Time by Over 87%

← BACK TO CASE STUDIES Financial Services Integration Reduces Data Processing Time by Over 87% Implementing Integration using AIR Connect, CopperHill’s own middleware tool, reduced the time it took a Financial Services firm to make third-party data available inside Salesforce by over 87%. Technologies Used Salesforce AIR Connect Products Purchased: Integration, AIR ConnectLocation: PA, USA […]

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