About the Role
Fuel innovation as a key driver in our consulting team, where you'll lead transformative CRM assessments and implementations. This role is designed for a strategic thinker ready to tackle complex business challenges, exercise high-level judgment, and directly impact client success. Beyond project work, you'll have the platform to accelerate your career through advanced certifications, sales support, and internal leadership initiatives in a high-growth environment.
Key Responsibilities and Impact
- Client Success: Deeply understand and anticipate client needs to deliver high-value Salesforce solutions that transform their business processes.
- Strategic Problem Solving: Proactively identify and resolve complex technical hurdles using initiative and data-driven insights to keep projects on the cutting edge.
- Operational Excellence: Take ownership of project milestones, ensuring quality delivery and efficient resource management through disciplined planning and accurate reporting.
- Collaborative Leadership: Foster a high-performance team culture by sharing knowledge, balancing workloads effectively, and maintaining productive relationships with partners and peers.
- Career Progression: To Senior Consultant
Core Skills
- Able to absorb, rapidly, new technical information as required.
- Able to function effectively across tasks using directed tools, methodologies, and equipment without frequent reference to others.
- Advanced knowledge of Salesforce configuration and implementation best practices.
- Proficient with use and application of cloud-based applications relating to CRM and Salesforce.
What You Bring to the Team
- A Bachelor’s degree in Business or a technical field, paired with a passion for rapid learning and technical mastery.
- Proven computer proficiency and an understanding of enterprise ecosystems (ERP, CRM, BI) and cloud computing.
- 2+ years of experience in a client-facing consulting role with an understanding of the complete project lifecycle, or 2+ years of functional or industry experience.
- Hands-on expertise and certification in the Salesforce platform, including Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and Flow Building.
- Strong analytical and organizational skills with a knack for presenting viable, high-impact solutions to clients.
- An independent, proactive mindset capable of thriving and growing within a dynamic, unstructured environment.
- Specific background in Healthcare or related industries across sales, service, or marketing.
Why CopperHill
CopperHill is a tight-knit team of integration and CRM consultants who genuinely care about the clients we serve — most of whom are healthcare organizations working to improve patient care. You'll have real ownership of your projects, a supportive team, and a clear path for growth.
We offer competitive compensation, full benefits, remote flexibility, and certification support. See our Careers page for the full benefits overview.
