A true end-to-end lead routing solution is propelling Actify to work much more efficiently. Marketing automations, integrations, and process changes have increased the team’s average close rate from 9% to 22%.
We were able to leverage Lightning Visual Flows to help one of our customers improve and standardize processes, save time, eliminate errors, and accurately capture information in Salesforce. Check out how NYCAMH uses CopperHill’s Process Tracker powered by Salesforce’s Visual Flows.
Customers interact with businesses in multiple ways: in person, phone, mobile, web portals, social media and email. An Omnichannel model allows for all of those interactions to flow freely into the CRM system, delivering timely services and relevant products and information to customers.
Fortunately, instead of building all this from scratch, Vlocity can overlay proven industry models for sales, service, and marketing to quickly transform your CRM and better serve your customers.